How Dr. Rafael Costa and SoulClin handle data responsibly.

What we collect

We may process contact details you actively share with the clinic team, basic analytics events required to keep the site stable, and editorial interaction signals such as clicks on guides or appointment buttons.

We do not request sensitive health information through article forms on this website. Clinical data must be shared only through appropriate consultation channels.

Why we process it

• To answer appointment requests and route you to the clinic team.
• To keep the website secure, available, and measurable.
• To improve editorial clarity and understand which medical guides are useful to readers.

Sharing and storage

Operational providers may process data on behalf of SoulClin for hosting, storage, and messaging delivery. They are used only to operate the service and are bound by contractual confidentiality obligations.

Access is restricted to authorized clinic or editorial staff on a need-to-know basis.

Your rights

• Request confirmation of processing and access to your personal data.
• Request correction, anonymization, restriction, or deletion when legally applicable.
• Ask for portability or revoke consent for optional communications.